Frequently Asked Questions
Everything you need to know about your APM Monaco jewelry experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, meticulously set with cubic zirconia, freshwater pearls, and other semi-precious stones. Each piece is nickel-free and hypoallergenic.
How should I care for my jewelry to maintain its shine?
To preserve the brilliance of your pieces, avoid contact with water, perfumes, and cosmetics. Store your jewelry in its original pouch and clean it gently with a soft polishing cloth after each wear.
What is your international shipping policy?
We offer worldwide shipping. Delivery times typically range from 3 to 7 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.
Can I return or exchange my order?
Yes, we accept returns and exchanges within 30 days of receipt, provided the items are in their original condition and packaging. Please note that personalized items and earrings are final sale for hygiene reasons.
Does my jewelry come with a warranty?
Every APM Monaco piece comes with a 2-year international warranty that covers manufacturing defects. Please retain your digital or physical invoice as proof of purchase for any service requests.
How can I find my correct ring size?
We provide a comprehensive size guide on each product page. You can measure your finger circumference or the diameter of an existing ring and compare it to our international sizing chart.