Returns & Exchanges

APM Monaco offers a seamless returns process within 30 days of receiving your order, ensuring your jewelry shopping experience remains as elegant as our collections. Items must be returned in their original condition and packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely place your jewelry in its original APM Monaco box and pouch, ensuring all certificates and protective tags are included.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at the nearest authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our artisans verify the condition of the returned pieces, your refund will be processed to the original payment method within 7-10 business days.